SMS Messaging Policy

Last updated August 2026

What we send

SudClass sends transactional text messages only — appointment confirmations and reminders for classes you have booked or are enrolled in with a studio that uses SudClass. We do not send marketing or promotional texts over SMS.

Who the messages are from

Each message identifies the studio it is sent on behalf of (for example, “Gifted Youth: your Piano lesson is confirmed…”). SudClass operates the messaging service; the studio is the business you have a relationship with.

How you opt in

By checking the SMS consent box when you add your phone number — in a studio’s SudClass client portal, on their online enrollment form, or by telling studio staff directly during registration. Consent is not a condition of enrolling in or purchasing any class or service.

How you opt out

Reply STOP to any message to stop all texts immediately (also STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT). Reply HELP for help. You can also uncheck the SMS box in your client portal profile, or ask studio staff to turn texts off for you. To resume messages after opting out, reply START.

Message frequency & cost

Message frequency varies based on your appointment activity. Message and data rates may apply, depending on your mobile carrier and plan.

Privacy

Your phone number is used only to send these transactional messages. It is never sold, and never shared with third parties for their own marketing.

Contact

Questions about these messages? Email support@sudclass.com.